Refund Policy
Welling Gen International
(Operated by Bramverton International)
Tuition Services Refund Policy
1. Overview
This Refund Policy governs all purchases and enrollments made through Welling Gen International, a platform operated by Bramverton International. By enrolling in our programs or purchasing any services, you confirm that you have read, understood, and agreed to the terms outlined in this policy.
2. Refund Eligibility
Refund requests must be submitted within 24 hours of the original transaction.
Requests submitted after this period will not be eligible for consideration under any circumstances.
3. Partial Refunds
Refunds are issued on a proportional basis, depending on the number of sessions accessed or completed:
- Where no sessions have been attended, a full refund (less applicable fees) may be issued
- Where any sessions have been attended, a partial refund will be calculated accordingly
All determinations of proportional refunds are made at the sole discretion of the operator.
4. Non-Refundable Services
The following are strictly non-refundable:
- Any attended live classes or sessions
- Any accessed or downloaded educational materials
5. Method of Refund
All approved refunds will be issued using the original method of payment used at the time of purchase.
6. Processing Period
Approved refunds will be processed within 7–10 business days, subject to the timelines of the respective payment provider.
7. Processing Fee
A 5% administrative fee will be deducted from all approved refunds to cover transaction and processing costs.
8. Abuse of Policy
Welling Gen International, operated by Bramverton International, reserves the right to refuse or deny any refund request where there is reasonable suspicion of misuse, abuse, or fraudulent activity related to this policy.
9. Refund Requests
All refund requests must be submitted via the official support form available on our website.
Requests must include accurate transaction details to enable prompt processing.
10. Contact
For all inquiries related to refunds, users must contact us through the official support form provided on the website.
11. Governing Terms
This Refund Policy should be read alongside our Terms & Conditions and Privacy Policy, which collectively govern the use of our services.